Important: You Can Edit Published Events
Before we explain how to unpublish an event, we want to emphasize an important point:
You do not need to unpublish your event to make changes or updates.
All aspects of your event can be edited while it remains published and visible to your attendees. This includes:
Event details and description
Date and time information
Location details
Ticket prices and options
Images and design elements
RSVP questions and settings
Making changes to a published event is simple—just navigate to your event dashboard, make your desired edits, and save. Your changes will be reflected immediately without interrupting the registration process.
When Unpublishing May Be Necessary
There are only a few scenarios where unpublishing an event might be appropriate:
You need to completely rebuild the event from scratch
The event was published prematurely before it was ready
You're creating a test event that shouldn't be visible to the public
The event has passed and you don't want it living on that URL any longer
How to Request Event Unpublishing
Since unpublishing an event can affect registrations and visibility, we manage this process through our support team:
Send an email request to [email protected]
Include the following information:
Your name and account email
The exact title of the event you want to unpublish
Our team will process your request promptly and confirm when the action has been completed.
After Unpublishing: Important Considerations
If your event is unpublished:
Current registrants: People who have already registered will still have their registration information in the system
Visibility: Your event will no longer appear in search results or listings
Links: Direct links to your event page will not work while the event is unpublished
Re-publishing: If you wish to re-publish the event later, you can do so using the same Publishing workflow you did before.
Alternative Solutions
Instead of unpublishing, consider these alternatives:
Close registration: Learn how to close registration while keeping your event visible
Update key information: Add notes to your event description if major details have changed
Use the announcement feature: Send updates to current registrants if event details change
Need additional help? Contact our support team at [email protected] or through our contact form.
